Transformative Product Design leader with a proven track record of guiding cross-functional teams to drive business growth and operational efficiency. Skilled at developing actionable design strategies and fostering a culture of collaboration and continuous improvement. Adept at streamlining processes and delivering innovative solutions that align with emerging market trends. Recognized for mentoring and developing junior designers and securing major partnerships, resulting in millions of dollars in revenue.
Core Expertise
Key Skills End-to-End Product Design, Interaction Design, UX/UI Design, User Research and Usability Testing, Design Systems Contribution, Cross-Functional Collaboration, Accessibility and Inclusive Design, Agile Product Development, Workflow Optimization
Tools Figma, Whimsical, InVision, Sketch, Zeplin, Illustrator, InDesign, Photoshop, After Effects Systems & Workflow Jira, Gemini, UserTesting, Userbit
Languages HTML, CSS
Data Analytics and Monitoring Looker, Mixpanel, DataDog
Maven Clinic
Product Design Manager
Apr 2022 – Nov 2024 | New York, NY
Facilitated cross-functional workshops with clinicians, staff, and leadership to gather insights and translate requirements into actionable design strategies.
Revolutionized fertility care by creating a new direct payment product for clinic partners as part of “Maven Managed Benefit,” resulting in five major contracts and over $11M in claims-free payouts.
Developed a detailed service blueprint to ensure clarity on automated billing and operational processes being built into Maven Managed BenefitEstablished testing protocols and delivered comprehensive training materials, onboarding a new clinic operations team and clinic partners with live training sessions.
Designed client-specific offerings for Amazon U.S. based on extensive knowledge and testing of our product across all domains. Wrote and designed product sections for client presentations, enabling successful acquisitions over our competitor (projected 2025 revenue of $130M covering 670K lives).
Collaborated with product manager to pilot appointment shadowing processes for the first time in company history, standardizing compliant practices now used across the Product team.
Recruited, mentored, and guided 4 Product Designers, fostering growth and professional development within the team.
Provided hands-on support to designers and product managers for executive-level presentations, refining design narratives and strategies.
Partnered with engineering and product leadership to align organizational goals, optimize team processes, and drive measurable outcomes.
Revitalized team performance and recognition through a “Design Excellence” initiative, resulting in increased quality and productivity, domain-spanning product innovation, and individual recognition and promotion.
Senior Product Designer
Apr 2020 – Apr 2022 | New York, NY
Designed key updates to the provider platform, enhancing usability and workflows, resulting in a 48% increase in provider engagement with health records and a 22% increase in web usage.
Established and facilitated Maven’s first weekly design critique sessions, creating a culture of collaboration and continuous refinement within the design team.
Provided leadership and guidance to the design team during a seven-month transition without an executive leader, mentoring junior designers, managing workflows, and overseeing hiring efforts.
Designed and implemented care plan tooling in 4 months, saving 15 minutes per appointment. Increased member engagement by 8% and perceived support by 25%. Negotiated for dedicated time to improve the experience, enabling a direct report to transform the Maven product and guide members to better health.
Revamped enrollment funnel to clearly communicate value prop resulting in a 14% increase in account creation and a 12% increase in successful activation for Maven Clinic’s B2B2C telehealth services.
Led a DEI-focused volunteer initiative, dedicating over 180 hours to mentoring youth and underrepresented early-career engineers in New York City.
Vesta Health (formerly Hometeam)
Senior Product Designer, Product Designer
Jul 2016 – Apr 2020 | New York, NY
Streamlined nursing assessments through digitization for tablet entry, reducing task completion time by 1 hour and eliminating transcription errors and audit risks.
Delivered a tablet app in 4 months for caregivers to report health issues, leading to improved patient outcomes and a foundational offering for new B2B clients in company’s pivot to a high-needs duals solution.
Created mobile and desktop tools for the Caregiver App and staffing platform, reducing time-to-staff by 4 days, improving efficiency by 45 hours weekly, and decreasing targeting redundancies by 70%.
Enhanced caregiver satisfaction, contributing to a Net Promoter Score (NPS) of 95%.
EK Success for Martha Stewart Crafts
Graphic + Product Designer
Jan 2015 – Mar 2016 | New York, NY
Created product designs and marketing assets for Martha Stewart Crafts, enhancing brand appeal and driving customer engagement across key retail channels.
Conceptualized and delivered innovative craft kits and tools that aligned with emerging market trends, expanding product reach and customer satisfaction.
Dead Zebra, Inc.
Graphic + Product Designer
Nov 2011 – Dec 2014 | New York, NY
Developed product designs, packaging, and apparel graphics for Android-themed products.
Transformed artist concepts into detailed technical drawings, ensuring seamless production of official Android art toys for Google while maintaining design integrity.
Kidrobot
Graphic + Product Designer
Apr 2009 – Oct 2011 | New York, NY
Designed packaging, apparel graphics, and promotional materials across print and digital platforms.
Converted artist submissions into precise technical specifications, ensuring cost-effective factory production of art toys while preserving artistic integrity.
Education & Certifications
Savannah College of Art and Design
BFA, Graphic Design | Savannah, GA
Women Talk Design
Present Yourself Speaking Course, 2023
Deque University
7 Continuing Accessibility Education Credits, 2021
Nielsen Norman Group
Facilitating UX Workshops, 2021
General Assembly
User Experience Design, 2016 | New York, NY
General Assembly
Front End Web Development, 2014 | New York, NY